1. Cardless trial and explicit enrollment
Normal registration creates a 30-day cardless trial. It ends at the original stored time, without an automatic extension or restart. Browsing billing does not enroll a company or prove that an existing local ACTIVE account has paid.
When subscription billing is explicitly enabled, a company owner may review a server-generated quote and expressly confirm recurring enrollment. Successful hosted payment-method setup and verified provider enrollment may activate purchased staff places during the remaining trial, with the first charge at the original trial end. Abandoned or failed setup grants no extra places. Enrollment too close to expiry requires a fresh quote after expiry; it does not create more free time.
Enrollment after trial expiry requires the disclosed first payment before paid access. Additional authentication or unsuccessful collection remains pending or restricted. A possible manual or prepaid arrangement requires operator review before enrollment; there is no automatic conversion or back-charge.
2. Plan limits and feature gating
The current plan catalog defines included staff, included locations and explicit feature flags. Features do not automatically inherit from a plan with a lower price. A purchased staff place increases capacity on the chosen plan and does not unlock another plan's features.
Company-wide usage counts each active Staff profile once, including active profiles without a location. Multiple location assignments do not multiply usage. Inactive profiles do not count; owner or manager roles count only when represented by an active Staff profile. Deactivation frees usage but does not reduce the purchased recurring quantity, so the place can be reused.
A feature is available only if it is implemented, enabled for the provider's plan, and not otherwise restricted by subscription status, legal acceptance, Stripe Connect readiness, or operational safeguards.
3. Subscription status access controls
Active trials retain plan access until their original end. Provider-linked paid access requires verified successful invoice payment through the current period; an old ACTIVE flag or a browser success URL is not proof of collection.
Expired trials, PAST_DUE, CANCELLED, EXPIRED, missing subscription records, or other restricted states may limit provider dashboard access and customer booking or payment eligibility, depending on the implemented access checks.
Restricted providers should still retain access to account/authentication flows, provider legal acceptance where required, subscription/upgrade pages, and complaint/support paths that are needed to resolve the restriction or raise a concern.
4. Changes, reductions and cancellation
For an existing monthly subscription in good standing, an eligible increase takes effect after provider verification and local confirmation. The renewal date stays unchanged and the new recurring amount starts at that renewal. No current-period proration, immediate adjustment, credit, refund or deferred catch-up charge applies.
Reductions, downgrades and mixed changes containing any reduction take effect at the next renewal. The owner explicitly chooses the resulting purchased extra quantity; it is neither silently carried across nor discarded when included capacity changes. Current staff usage and location count must fit the future allowances. Those allowances remain reserved against later increases until an explicitly confirmed cancellation or replacement of the pending change is verified.
The owner may cancel recurring service at period end without deleting staff. Scheduled cancellation is distinct from an ended subscription. Cancellation does not automatically refund a paid period. Staff, locations, bookings and historical data are not deleted to enforce a reduction. This flow does not provide subscription refunds.
5. Monthly prices excluding VAT and applicable tax
Prices are monthly EUR excluding VAT: Solo EUR 19 with 1 included staff and no staff add-on; Starter EUR 29 with 3 included staff and EUR 5 per purchased extra place; Growth EUR 69 with 8 included staff and EUR 6 per extra place; Pro EUR 149 with 20 included staff and EUR 5 per extra place. Enterprise remains custom/contact only. Included location limits remain those in the plan catalog. Location add-ons are contact-only and are not sold by this flow. Annual billing, new currencies and metered staff usage are not offered here.
Applicable tax is calculated by Stripe Tax from the authenticated company billing profile and configured seller treatment, and is shown before confirmation as subtotal, tax and total for the current charge and next recurring amount. Future invoices use the applicable treatment at invoicing. An entered VAT ID is not proof of verification or reverse-charge eligibility. Missing tax configuration or failed calculation is not an exemption and cannot produce a confirmed tax-free purchase.
FoundBookings is not currently VAT-registered. A sandbox tax registration is a simulation and is not Revenue registration. Live subscription billing remains disabled pending separate confirmation of seller invoice identity, actual VAT status and effective date, registrations, supported countries and treatment, provider configuration and release acceptance. No VAT number is represented by these terms.
Providers remain responsible for applicable taxes, business costs, and professional advice connected with their business. FoundBookings does not provide tax, accounting, legal, insurance, or financial advice.
FoundBookings may apply fair-use, abuse-prevention, security, or operational restrictions where needed to protect the platform or prevent misuse.
6. Availability, recovery, notices and review
Subscription billing is disabled by default. An explicitly enabled sandbox uses test transactions only. Existing booking-payment or Stripe Connect configuration does not enable subscription billing. Where disabled, contact FoundBookings for availability. Payment-method recovery, invoices, legal review and support remain available to authorized owners when operational access is restricted and the relevant billing mode is enabled.
Provider timeouts remain pending until verified reconciliation; they are not confirmation of purchased capacity. Pricing or terms changes require appropriate notice and human review before live use. Acceptance is tied to the document version. Historical acceptances remain recorded and are not automatically updated to this commercial version.
FoundBookings does not guarantee bookings, customer demand, revenue, profitability, ranking, search visibility, reviews, payment volume, or business outcomes from any plan.